Category Archives: Management Skills

Collaboration – Does it need a Framework?

Do diverse collaborations have elements in common?  Are frameworks needed for success? I think so. Here are two stories – one inside an institution, the other outside client-consultant.  See if you agree. The Insiders Dr. Harris Berman, dean of Tufts … Continue reading

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Collaborating with Customers

Today’s  Customers: Trained to Collaborate! The Do-it-yourself ness of the Digital Age, where customers enter their info, choose services, and pay on the spot, has changed customers’ self  perceptions!  It affirms the belief that their needs and viewpoints are critical … Continue reading

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Do you have what it takes to collaborate?

Why Collaborate at all? Experience shows that collaboration not only works for solving problems, implementing changes and confronting complex issues, collaboration produces better results.  Better than the individual acting without consultation?  YES! While geniuses exist who change the world with … Continue reading

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Collaborating with the Enemy?

In my rediscovered article Collaboration (“Merlin’s Musings” Scriptmag.com Nov/Dec  2003)    Sally Merlin points out that there are two definitions for her title word: (1) working together   AND   (2) cooperating with the enemy. Her early script writing experience led her to … Continue reading

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On Attitude Erosion

If you use the “Hire for Attitude, Train for Skill” approach touted by Southwest Airlines, you may expect that your new employees will continue to display those great open attitudes far beyond the three month introductory period.  “Great” attitudes, like … Continue reading

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